Parts distribution runs on two motions at once: the outside rep keeping the counter relationship, and the delivery driver getting the order there before the car's on the lift. Lead Mapper runs both, flags the shops whose orders are slipping, and captures the counter conversation, on top of your parts DMS.
Most software handles one of your two motions and leaves the other on a clipboard. But your business needs both running together: the outside rep on a visit cadence that holds the weekly shops weekly, and the delivery driver packing rush orders, restocks, will-calls, and core returns into runs tight enough to keep your fill-rate promise.
Lead Mapper sequences both on the same map. The rep's cadence stays intact as the book changes, the delivery runs stay efficient as volume spikes, and dispatch sees the whole territory move in real time instead of two disconnected schedules.
When a shop's weekly order drops, or its brake business shifts to another line, or it slows on the higher-margin SKUs, that's the early signal of a first-call vendor change. The rep who notices and asks keeps the account. The rep who finds out at month-end loses it. Lead Mapper reads your DMS order data and puts the signal in front of the rep before the visit.
A counter visit generates a pile of loose ends: a core to credit, a warranty claim to file, a special-order part the shop needs by tomorrow, a competitor's flyer on the wall worth mentioning to the manager. Written on a notepad, half of it never makes it back to the office, and the shop notices when you drop the ball.
The rep talks for twenty seconds after the visit. Lead Mapper logs the returns and warranty items, pushes the special order to the DMS for the next delivery run, and updates the account, all synced before the rep pulls into the next shop. Nothing dropped, nothing re-keyed.
"Hilltop needs a set of struts for a Tahoe, special order, wants it on tomorrow's run. Two alternator cores to credit back. They're shopping our brake-line pricing, manager says a competitor's 10% under. Otherwise busy, good week for them."
Adding a shop that sits near a route you already run barely adds a mile and lifts the whole route's value. Lead Mapper turns prospecting into a map of the independents not yet in your book, ranked by where it's cheap to serve them and likely they'll switch.
See repair shops near your existing delivery runs that aren't buying from you yet. Adding them costs almost no extra drive time.
Areas with the vehicle mix that matches your strongest inventory surface first, so prospecting targets shops you can actually fill for.
Local fleets and municipal maintenance shops get flagged as higher-volume targets worth a dedicated rep touch.
The AI learns each shop's buying rhythm and flags the change worth a conversation, so the rep walks in informed and the delivery runs stay tight.
Lead Mapper connects to the major automotive parts DMS platforms directly and everything else through an open API. Accounts, order history, and special orders flow both ways, so dispatch, the counter, and the field all see the same picture.
Export a customer CSV and you're routing this week; we'll build the direct integration on request.
Three steps, about half an hour, no consultant.
Sync your DMS or import a CSV. Shops, order history, and delivery accounts land on the map.
Assign rep visit frequencies and delivery windows. Anomaly rules take a few minutes.
Reps get visit routes and alerts; drivers get delivery runs. Onboarding included over 10 seats.
Run both motions from one map, catch slipping shops early, and capture the counter without a notepad. Free for 14 days, no card, set up with a real person.
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